The company DigSee not only provides ready solutions to its clients, but also renders all services required for successful implementation and support of its products.

  Professional assistance in development.
  If you need to automate operation of your office or you want to extend your business "into the field" by furnishing your field staff with handheld computers, personal digital assistants (PDA) and mobile phones, our experts can assist you at all development stages and implementation of the automation system.
  Not only can we help to identify your "bottlenecks", but we'll also formalise your problem and jointly optimise your business processes in order for you to achieve the required benefits.
  Our purpose is to ensure that the client receives all needed assistance in automation and mobile rearrangement, including the analysis of business processes, designing of the system, development, testing, integration with your existing office/accounting system, distribution, implementation and support.
  Our methods of operation are verified by time, and have allowed us to develop and implement our various solutions for the corporate clients in the horizontal and vertical markets.

  Users' support.
  Our support service ensures continuous operation of the automation set implemented at our customers' sites.
  Depending on your requirements, we can provide four levels of support:

support by e-mail

on-line support

"dedicated" client support, including support on the client site

hardware "hot standby" support

  Assistance in the development of forms and questionnaires.
  For a very reasonable fee, our experts can develop forms or questionnaires at your request. Moreover, you can provide us with a paper copy, and in a few hours we will develop its electronic template for DigSee SURE.

  Help in the system installation at the client office.
  We assist our clients in the installation and fine-tuning of our software on their computers. During installation, the express training on usage of our system or service can be conducted, which will allow you to start basic operations with the system practically at the first day of its installation

  Supporting documentation and access to its repository.
  We provide our clients with all required paper documentation on operation with our systems or services. Usually the provided supporting documentation includes:

Software set-up instructions

User's manual

"Quick start" document for immediate start of the system operation

Interactive computer Help system

Supporting documents on WEB, including "Questions and answers" (FAQ)

General forum of the users of our system

  Training At your request we can organise training of your staff in our systems or services. Thus, we can organise training either at our training centre, or at your office, or even "in the field ". The training includes not only explanations of the basic functionality, but also practical lessons, training in the typical usage of the system components and units, which will allow your staff to use 100 percent of the automation capacities.