Digsee Sure. Quick start.

In this document, you will find basic notions and step-by-step instructions for the operation with DigSee SURE solution. (ñ) Digsee Ltd, 1999-2002 http://www.digsee.com
CONTENT
Introduction Possible industries for DigSee SURE Sociological research Marketing Research and Product/Service Promotion Insuarance Manufacturing, transport and logistics State and public organisations, social and municipal services Any other industry Basic notions Main steps while working with DigSee SURE Template creation How to work with questionnaire array How to export questionnaire array PALM software installation Define template for mobile user work Mobile user work with PALM Where to find additional information Corporate contacts Post address

Introduction

DigSee Sure is an automation tool for operation with diverse questionnaires, surveys or other forms and reports. Do you need a uniform solution for the effective input of questionnaires, forms and reports both in the office and in field? You may want as well to cut your costs, save resources, improve productivity and efficiency of your employees, to open new horizons for your business, to monitor your field staff activity and to protect your investments in the state-of-the-art technology. If, on top of all that, you are looking for a pocket-sized mobile solution that would be easily incorporated into your office technological processes - then your choice is definitely DigSee Sure.

Let's see what you can gain by using this solution:

Quickly create templates for any types of questionnaires, forms or reports.
Ensure fast and errorfree multiuser entry of large data arrays from filled questionnaires on multiple office workstations with simultaneous and direct verification of the questionnaire correctness.
Significantly improve quality of operations and enhance the data entry process due to the built-in features of automatic navigation, logical and syntactical control.
Send the description of any required form or report directly to handhelds of your office and field staff using a cost-effective and compact PALM that easily fits one's shirt pocket.
Fill in the form or questionnaire and send it wirelessly to the office immediately after or even during discussion with a customer or interview with a respondent.
Prepare and compile all questionnaire arrays in the office and send them for processing by other software packages, such as MS EXCEL, MS ACCESS, SPSS or other.

Possible industries for DigSee SURE

Almost all types of companies and productions are in need of computer solutions for form creation, data input and further questionnaire processing. Efficient DigSee SURE mobile solutions are designed for application in almost any existing industry - from the social services to industrial enterprise.

Further information about industrial use of this computer solution you can get on our web-site: http://www.mobilentry.com/eng/solutions/mobile_solutions.html.

Sociological research

Let us suppose that your field representative holds a small and light PALM organizer and simultaneously with the respondent's answer enters the latter into the PALM organizer. Before asking a question, the interviewer can see the question, comments to it, as well as all available options of the respective answer. The interview is conducted quite informally, and it is practically impossible to make an input error, because the handheld automatically controls the input information quality.

Depending on the answers obtained, the handheld provides navigation ("skip") to the following problem, and therefore it is impossible to ask irrelevant questions. Moreover, when the interviewing is over, the questionnaire will be automatically checked on logical consistency and, in case of detection of logical mismatches, the interviewer can immediately, while the respondent is still present, repeat the respective question and to correct the questionnaire. After filling the questionnaire or form, your remote representative can transmit the survey results or interviewing to the central office in a few seconds, in a form ready for processing or for delivery to the client.

Marketing Research and Product/Service Promotion
Below is a short list of benefits that you can enjoy by using DigSee SURE solution:

Speeding up questionnaire elaboration.
Reduction of survey preparation time due to incorporation of the earlier experience.
Possibility to conduct simultaneous survey in several regions with cost reduction.
Dramatic cost reduction on training of your network interviewers on the new questionnaire.
Minimisation of losses in data input quality practically to zero. Significant improvement of interviewing quality. Exclusion of secondary stage of data entry and the related expenses.
Critical reduction of survey conduction time.
An option of on-the-fly analysis of questionnaire. Qualitative improvement of survey/interview techniques.
You acquire a possibility of effective management of your field staff.
If your company has numerous subdivisions - DigSee SURE is easily adaptable for any particular business structure.
You acquire an opportunity of practically errorfree input of a large number of paper questionnaires at your office.

Insurance
In a tough competition between insurance companies, yours would be a sure winner, had you managed to drop your prime costs with simultaneous improvement of your service quality, as well as mobility and flexibility of your staff. Too many birds for one stone? No, provided you got a proper tool: cost-effective and comprehensive DigSee SURE "Out-of-the-box solution" will make you equal to these challenges. Try DigSee SURE in your working process. And program for form and questionnaire input will always be at the fingertips of your company representatives exactly on the business meeting with the client.

Below is a short list of benefits that you can enjoy by using DigSee SURE solution:

Extend the power of your enterprise resources out into the field.
Furnish your office staff with a capability of transferring the required form to the field representative directly during a meeting with a client.
Service quality improvement/Minimisation of input errors and expenses related to field data error correction. Solution, which is always at your fingertips.
Means of regional expansion.
More safety for your field staff.
Service quality improvement due to multipurpose PALM applications.
You will get an opportunity for effective management of your field staff.
You acquire an opportunity of practically errorfree input of a large number of paper questionnaires at your office from PALM to Desktop PC.

Manufacturing, transport and logistics
Many industrial companies attempt to leave their competitors behind by reducing its production time and the related expenses. But the real question is how to achieve these tasks with IMPROVED quality of your products? Digsee SURE will give You the opportunity to gain these aims with the quality improving.

Below is a short list of benefits that you can enjoy by using DigSee SURE solution:

DigSee SURE Out-of-the-box Solution offers you tools for the enhanced improvement of your management and account, and supports your seamless and easy shift to a new development stage - it gives a truly mobile solution to your workers.
Your workers will get an opportunity to fill in and send order forms for the required raw materials and equipment, as well as task orders directly from their workplaces.
Dramatic reduction of expenses on quality control and production control with simultaneous enhancement of decision-making processes.
Data entry in difficult conditions or/and mobile environment.
Service quality improvement due to multipurpose PALM applications.
Means of regional expansion.
DigSee SURE is easily adaptable for any particular business structure.
Effective management of your field staff.

State and public organisations, social and municipal services
Workers of municipal services in field conditions require to fill in results of their work activity, task orders and reports, which also involve filling in forms. There is an easy-to-use ready-for-implementation DigSee SURE solution, which can help to fix all the tasks with simultaneous increase of mobility and reduction of a feedback time.

Below is a short list of benefits that you can enjoy by using DigSee SURE solution:

You can make an impressive jump to mobility of your staff with the minimum expenses and simultaneous significant improvement of quality of services/operations.
DigSee SURE will provide errorfree input of numerous forms and questionnaires with a significant quality improvement and reduction of input/processing time.
DigSee SURE is an indispensable assistant of social workers both at office, and in the field.
Support of operations of municipal services.
DigSee SURE will support automation of the population survey for the State Statistical Bureau.
More safety for social workers.

Any other industry
Daily control of the working process. Form filling both in the office and in-situ during field work. Enhance creation of electronic forms, account forms or questionnaires. Provide your clients with permanently updated and adequate outputs of your work on their orders.

Basic notions

Element of the questionnaire - question and its parameters (type of answer, comments, transition, etc.)

Template of the questionnaire - full set of the elements for definite type of the questionnaire. All the questionnaires made using DigSee SURE are created according to one or other template.

Array of the questionnaire - the set of questionnaires, which are created using one template and filled with definite answers.

Main steps while working with DigSee SURE

Creation of a questionnaire template. Entry and careful check of all questionnaire elements.

Sending the necessary templates the PALM.

Entry and editing of questionnaire array. Review and verification of information.

Sending the resulting questionnaire array back to the office.

Questionnaire array export to external formats for further statistical processing.

As an example, let us overview the main features and working operations with DigSee SURE.

Let's create the template of the marketing research on your desktop PC.
Input research results from filled paper forms into your desktop PC.
Export the entered questionnaire array to external formats for its further statistical processing.
Now send that template to PALM device of your field employee.
Let`s input and edit questionnaire array directly during the meeting with your respondent.
And, finally, send your results.

Template creation

Step 1.
Main operations with templates are performed using Template list Dialogue.

In order to create a new template, choose button Create. Input here the name of a new template: Marketing research and then press OK button. Template editing window will be opened. Right here you should correctly enter all the questionnaire elements and carefully input parameters of every question: answer type, alternatives, intervals, etc.

Step 2.

Indication of the question and answer type is mandatory! Use buttons Next and Back to transit between elements. Next button also starts automatic creation of the new element when you are at the final stage of creation. There is no special function for template saving. The template can be saved when you close this dialogue window (Exit button).

Step 3
Enter the text of the question Shop name where you conduct the survey (instead of Question 1). Press Next button. Confirm creation of the new question by choosing Yes button.

Step 4
Enter the second question: Product title (instead of Question 2). Press Next button. Confirm creation of the new question by choosing Yes button.

Step 5
Enter the third question: Why do you buy this product? (instead of Question 3). Choose question type One alternative chose from the list. Press Edit alternatives button to enter the list of available options.
Press Add button to add new alternative. In a field enter the code: 1. In the Name field, enter the value: Price. Confirm creation of the new question by choosing OK button.
Press Add button to add new alternative. In a field enter the code: 2. In the Name field, enter the value: Quality. Confirm creation of the new question by choosing OK button.
Press Add button to add new alternative. In a field enter the code: 3. In the Name field, enter the value: Advertising.

Confirm creation of a new alternative by choosing OK button. Thus, the list of alternatives is made. Confirm changes by choosing OK button.

Step 6
Step 6: Press > button. Confirm new question creation by choosing OK button. Enter the question: Do you buy products only of that manufacturer? (instead of Question 4). Choose answer type: Yes/No.

Step 7
Press Exit button and confirm template saving. The template is ready for use. Now you can work with the questionnaire array.

How to work with the questionaire array

Main operations with questionnaire arrays are performed using Array list Dialogue. Find it in the main menu Array/List....

Questionnaires of a questionnaire array are created, appended and edited using Questionnaire Dialogue. All functions of a template, such as parameters, links, and logical rules, are automatically monitored during the operation, therefore in this dialogue it is necessary to enter carefully the answers of the particular questionnaire for each particular question.

It is possible to stop questionnaire input at any moment by clicking on Esc Button, but this would not save the current questionnaire. The questionnaire input to the database occurs only when the last element of a template is entered. As a result, Finish button appears instead of Next button. As an example, let us create a questionnaire array containing two questionnaires:

Step 8
Choose Create button. Type the array name: Research results. Press OK button. Find the template to input new questionnaires: Marketing research and press OK button. Thus, we`ve opened the dialogue with the name Research results to input new questionnaires to the array.

Step 9
Enter the answer: Commercial shop "Astoria". Press Next button.

Step 10
Enter answer to the second question: "Buratino" beverage. Press Next button.

Step 11
Choose answer Quality when you will answer the question: Why have you bought this product? (Also you can enter the alternative code 2 using your keyboard)

Now you can press Enter button on your keyboard or click Next button.
Step 12
Enter the answer No to the question: Do you buy products only of this manufacturer? You can choose it with the mouse or enter code 2 from the keyboard. You will see Finish button instead of Next button. So click it to finish the questionnaire creation. Then the program will propose you to input one more questionnaire: Do you want to create another questionnaire?

Step 13
Press Yes function to start creating a new questionnaire. The questionnaire will be entered similar to the previous one. Step by step, we'll enter "Foodstuff No.15", "birch juice" , "Price", "No", and than answer No to the suggestion to enter one more questionnaire. We have completed entry of two questionnaires.

How to export questionnaire arrays:

A questionnaire array can be exported to various external formats:

special - ARR
database - DBF
textual (TAB-delimited) - TXT
Microsoft Excel

The simplest option is export to Microsoft Excel:
Step 14
Select item Export to Excel... from Array menu. Select Work array (Work experience) from the list, click on Ok Button Successful execution of this procedure gives control to Microsoft Excel where the questionnaire array data will be adequately represented. Results of the above example are given in the following Figure:

Software installation on PALM handheld

The most efficient way to use all the benefits of this compute solution is utilisation of the Input/Edit option on your PALM device.

You can use almost any version of PALM device. The only requirement to the operation system is it must be PALM OS 3.x or higher. There are options of work from an integrated keyboard, external keyboard, or even with no keyboard at all, use the function of wireless or wire bonding communication (e. g., modems, GSM-modems, network adapters and wireless network adapters) which you can use with PALM. We can support almost all the models of communication. We use a standard program HotSynch for the synchronisation. Thus, if you have PALM of OS version 3.x or higher, you can be sure that your device can synchronise its standard programs and it is compatible with Digsee SURE solution.

You can install on your PALM all the programs which are already installed on the Digsee SURE server. Then try the test synchronisation to make sure that all your data are synchronised correctly. The PALM setup process is quite simple. Mobile solution can be installed both in the office and in remote mode when you are away from your office.

Step 15
In Digsee SURE program, get to menu PALM/Setup Palm appication.

You will see the list of users which are already registered in your system. Choose the person for whom you would like to install the application and press OK button. During the next synchronisation session the application would be installed on PALM of this user.

Define template for mobile user working process

System administrator has the full control over the template creation process for mobile users. Only administrator has the rights to set template access rights for every person. All the templates are sent to the representatives` PALM automatically when the synchronisation process starts. The representative can be in the office or work remotely in the field.

Let`s send only one template "Marketing research" to the PALM user John Smith (Attention! You can use any other name which you always can input and edit in the program Palm Desktop which is installed on your mobile device).

Step 16
Open menu item PALM/Setup templates for Palm-user... Choose the user and define the templates required by him/her. Press OK button.

Attention! The templates will be sent to the PALM during the next synchronisation session with that user but not earlier!

In other words, he/she will get the templates only after his/her confirmation is sent concerning the readiness for the synchronisation process and the latter is started on the PALM device. That operation can be started both from the office or remotely:

Mobile user work with PALM

Mobile user has now the opportunity to send filled and edited questionnaires to the office, as well as receive new questionnaires` templàtes from the system administrator. All the information transfer starts automatically during the synchronisation process. Just activate Synchronisation option on your PALM.

When you activate Synchronisation process, the program automatically receive command to send all filled questionnaires right to the central server and all the necessary forms should be received from the system administrator PALM.

Step 17
Start DigSee SURE on your PALM.

Step 18
Activate Synchronization option to pass data during next synchronization session.

Step 19
Let`s make synchronisation of your PALM and the main server. Put your PALM into a cradle and activate the synchronisation option. The synchronisation process can be started through infrared port, netware adapter, wireless netware adapter, mobile modem or mobile phone with modem. To find consultation about the network setup, address you hardware seller.

Step 20
All filled templates should be received after synchronisation. Press Create button to create a new questionnaire array. Choose a definite questionnaire template, which you need to input. You must find only one template Marketing research and press OK button.

Now program is ready to input the new array name. By default the application creates this name using the name of the template, the date and time when it is filled. Change the name to the Research results and press button.

Step 21
And now try to fill your first questionnaire on PALM. Answer for the first question is Roksolana. Next press Next button.

Step 22
The next answer is Hair varnish "WELLA". Press Next button. The third question will appear:

When you see a triangular marker in the right part of the active window, you can click here to choose the correct answer from the answers` list.
Step 23
Press triangle and choose alternative Price from the list. Press OK button. Press Next button once more to pass to the next question.

Step 24
To enter the negative answer to the last question press No button.

Press Next button. Then You will see message that You`ve already answered all the questions and ask You about new questionnaire input. Press button and finish questionnaire input. You have now one questionnaire array containing one filler form.

Step 25
Activate synchronisation process to transfer the information to the central server.

Step 26
Your questionnaire array will be synchronised automatically with the data on central computer. If the system administrator has defined some new templates for your PALM, these will be transferred during the same synchronisation session.

Step 27
Import of the forms and questionnaires into the central server. You and system administrator can import all questionnaire arrays from PALM to the server. Choose the menu item PALM/Import arrays from PALM. If any information has been sent from PALM, you will see it in special dialogue box. You need to define the data arrays which are necessary for import and press OK button.

Now you will be able to view or edit data arrays like ordinary information. So we completed a brief overview describing the basic notions and basic skills required for work with our mobile solution. We wish you to achieve all your goals using DigSee SURE.

Where to find additional information

Full help is available in each enstallation of DigSee SURE. Moreover, You can print and familiarise yourself with the users` manual which is the part of every product installation set.

Full help is available in each enstallation of DigSee SURE. You can find latest news on the application site www.mobilentry.com. All the other advertizing information, FAQs and demos are available here too. Visit our corporate site www.digsee.com to find descriptions of other our products and solutions, asw ell as additional information, advertising and downloadable links for programs.

Corporate contacts:
www.digsee.com/eng/contacts

Post address
Digsee Ltd.
Ukraine,
Kiev, 02160,
Vossoedinenia ave., 7A,
office 627
Tel: +380-44-5014363
Fax: +380-44-5014363

In this document, you will find basic notions and step-by-step instructions for the operation with DigSee SURE solution.
(ñ) Digsee Ltd, 1999-2007
http://www.digsee.com