Quickly create templates for any types of questionnaires, forms or reports. Significantly improve quality of operations and enhance the data entry process due to the built-in features of automatic navigation, logical and syntactical control. Fill in the form or questionnaire on-the-go and send it wirelessly to the office immediately after or even during discussion with a customer or interview with a respondent.

Pharmaceuticals

 

Pharmaceutical industry is characterised by a high level of competitiveness, which requires each competitor to recruit high-qualified field staff and permanently improve its performance. Thus, the success of your pharmaceutical business depends first of all on the management and monitoring of your field staff network, as well as on the efficiency of your workers' co-operation with doctors and customer's representatives (pharmacies and other organisations).

We can provide you with a cost-effective solution suitable for your implementation in a few days, which will give your workers in the field a possibility to reduce time of visit, and give you means for dynamic monitoring of the market and control of your representatives' work activity practically in the real time scale.

DigSee SURE will allow you to develop account forms and questionnaires in the central office and speedily transfer them to your field representative, who may fill these directly during a meeting with customer. Moreover, the DigSee SURE solution will allow you:

  Improvement of the efficiency of your workers in field due to optimisation of operating time with simultaneous quality improvement. When having a business meeting with doctor, your representative will have an opportunity to enter the data on efficiency of pharmaceutical materials/drugs directly during this meeting, thus reducing time of data input and processing. During this meeting some materials and drugs will be transferred to the doctor for dissemination, and the respective list checked in the representative's database. Then a questionnaire, designed for doctors or drugstores in order to evaluate efficiency of certain drugs or market demand, can be filled in. Finally a short report on the meeting conducted will be entered into a handheld. Any result of the work activity of your representative can be recorded into his (her) PALM handheld speedily and effectively as an account form. And, what is the most important, all this information can be transmitted in a few seconds through wireless mobile communication to the central office. Thus, the central office will get a possibility to consolidate the data obtained into a form required for their analysis and immediately analyse the results. DigSee SURE will allow you to conduct more qualitative analysis of the market, to improve your prediction and increase your profitability.
You will get an opportunity for effective management of your field staff.
An authorised manager decides which questionnaire should be transferred into handhelds of which particular mobile representative. Moreover, questionnaires received from different representatives can be stored in different arrays of questionnaires, this gives you a possibility to evaluate the survey quality and a scope of work of each particular representative separately. Moreover, why not prepare your internal reports as forms and order your field staff to enter their daily reports in such a form? In this case, you will have effective monitoring of daily activities, whereabouts, results and expenses of your field staff!
Insofar as your field staff can minimise visits to the central office in order to "touch base" -
You can expand the network of your regional representatives/commercial agents.

  Low automation costs. Reliability.
  At present, PALM personal organiser is the best-selling organiser in the world due to its unique combination of high quality/reliability and low cost. This gives you a possibility to automate operation of all your workers at amazingly low costs.

  Dramatic cost reduction on training of your contracting network/field staff on new account forms, research or survey questionnaires.
  The prepared templates of account forms, research or survey questionnaires already contain all issues required for the respective data entry. The rules, which will not allow operator to enter incorrect information, transitions or "skip patterns", which would minimise time of interview, logical rules, which will allow during interview to verify the respondent's answer or logical consistency, allow to enter both a question and comments of the interviewer - all this is immediately accessible to your field staff. The latter would need practically no training to start working with the new questionnaire or form.

  Service quality improvement due to multipurpose PALM applications.
 As soon as you acquire PALM SURE solution for mobile input of questionnaires and forms, you can enjoy a full range of PALM organising capacities: scheduler, alarm clock, calculator, electronic notepad, e-mail and a lot of other handy built-in solutions

  Solution, which is always at your fingertips.
 Insurance agents furnished with Palm SURE solution would enjoy the consumers' preference, because any time and any place they have a possibility to fill in and the results of their meeting with the client. PALM solution always fits one's shirt pocket or a purse.

  Below is a short list of benefits that you can enjoy by using DigSee SURE solution:
Improvement of the efficiency of your workers in field due to optimisation of operating time with simultaneous quality improvement.
DigSee SURE will allow you to conduct more qualitative analysis of the market, to improve your prediction and increase your profitability.
You will get an opportunity for effective management of your field staff.
You can expand the network of your regional representatives/commercial agents
Low automation costs with high reliability.
Dramatic cost reduction on training of your contracting network/field staff on new account forms, research or survey questionnaires
Service quality improvement due to multipurpose PALM applications
Solution, which is always at your fingertips

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