Quickly create templates for any types of questionnaires, forms or reports. Significantly improve quality of operations and enhance the data entry process due to the built-in features of automatic navigation, logical and syntactical control. Fill in the form or questionnaire on-the-go and send it wirelessly to the office immediately after or even during discussion with a customer or interview with a respondent.

Insurance

In a tough competition between insurance companies, yours would be a sure winner, had you managed to drop your prime costs with simultaneous improvement of your service quality, as well as mobility and flexibility of your staff.
  Too many birds for one stone?Unless you got a proper tool: cost-effective and comprehensive DigSee SURE "Out-of-the-box solution" will make you equal to these challenges.

  Extend the power of your enterprise resources out into the field.
  DigSee SURE can change the work style of your field staff. Using very popular and cost-effective PALM handhelds your workers will always have a possibility to enter the correct information and to transfer it to the office in a few minutes. Now solution for the input of diverse forms, reports and questionnaires is advanced to the forward position: into the field and time of a meeting between your field staff and a client.

  Furnish your office staff with a capability of transferring the required form to the field representative directly during a meeting with a client.
  Living in a real mobile world with diverse services and contingencies, a representative of your company can always face the necessity to fill in an unexpected (impromptu) form. E.g., a client may wish to order a new service, or a special insurance claiming form needs to be entered. In these cases, your field representative can send the corresponding request to the office, and office workers will transmit the new form directly to the representative's PALM organiser, while the meeting is still held with the client. Moreover, in order to fill such forms, your field representatives require no previous training: the transferred questionnaire template would already contain all issues required for the respective interview conduction. The rules, which would not allow one to enter the incorrect information; transitions or "skip patterns", which would minimise an input time of a form or questionnaire; logical rules, which would provide immediate check-up of the input correctness and logical consistency of the respondent's answers during the interview with the latter; availability of both a written question for the respondent and a commentary for the interviewer - all these capabilities is immediately accessible to your field representatives. Besides, the latter will also have an option of immediate entry of the data required and its wireless transfer to the central office, for example, by using the built-in capabilities of mobile communication.

  Service quality improvement/Minimisation of input errors and expenses related to field data error correction.
  Although a single error made in the insurance business can be critical, the number of errors in primary data input for the insurance forms is still high, which require costly multistage procedures of data entry and verification. A more cost-effective alternative is presented by DigSee SURE solution: it leaves an operator with no other options but to enter the information correctly! Special control rules, repeated input options, automatic data copying, control of allowed intervals, and "smart" navigating through the form or questionnaire - such a combination makes it possible to minimise losses of your company related to the input data error correction. Moreover, you can take advantage of the possibility to set special logical rules in the descriptions of your forms and questionnaires, which will notify your representative about "logic inconsistency" of the client or about the input errors detected during his (her) meeting with that client.

  Solution, which is always at your fingertips.
  Insurance agents furnished with Palm SURE solution would enjoy the consumers' preference, because any time and any place they have a possibility to fill in and the results of their meeting with the client. PALM solution always fits one's shirt pocket or a purse.

  Means of regional expansion.
  Palm SURE, due to its mobile capabilities, offers you a cost-effective possibility to expand the territory covered by your field staff.
  Moreover, field representatives would no longer need to visit the central office in order to deliver their work results - these would be transferred remotely and become accessible to the central management in a few seconds.

  Operation in difficult conditions.
  Your field staff will have an opportunity to fill in the forms in difficult conditions, for example, in public transport or in a crowd. PALM device being conveniently placed in your palm, you are getting a unique possibility of filling forms (e.g., claiming forms) in difficult conditions and/or unfriendly work environment.

  More safety for your field staff.
  Unfortunately, the world we live in is not ideal: too many localities are quite unsafe and unfriendly to outsiders. A person with an expensive-looking notebook is exposed to unjustifiable hazard in such localities. On the other hand, demonstration of such "red tape" attributes as paper forms provokes animosity and, sometimes, even aggression. Therefore, an option of furnishing insurance agents with a very cost-effective PALM organiser, which can be hidden in a shirt pocket or in a purse, will guarantee more safety to your field staff.

  Service quality improvement due to multipurpose PALM applications.
  As soon as you acquire PALM SURE solution for mobile input of questionnaires and forms, you can enjoy a full range of PALM organising capacities: scheduler, alarm clock, calculator, electronic notepad, e-mail and a lot of other handy built-in solutions.

  You will get an opportunity for effective management of your field staff.
  An authorised manager decides which questionnaire should be transferred into handhelds of which particular mobile representative. Moreover, questionnaires received from different representatives can be stored in different arrays of questionnaires, this gives you a possibility to evaluate the survey quality and a scope of work of each particular representative separately. Moreover, why not prepare your internal reports as forms and order your field staff to enter their daily reports in such a form? In this case, you will have effective monitoring of daily activities, whereabouts, results and expenses of your field staff!

  You acquire an opportunity of practically errorfree input of a large number of paper questionnaires at your office.
  If you need to enter without errors a plenty of forms or questionnaires at your office (for example, those received by mail from "home users"), the Network SURE solution can assist you to reduce the input time and expenses with simultaneous reduction of the number of errors made by operators. All the above advantages, combined with two data input options ("keyboard only" and "keyboard + mouse"), and with a possibility of simultaneous entry of questionnaires from several workplaces and placement of the results on the central server - all these features make DigSee SURE to be quite indispensable for input of questionnaires.
 

  Below is a short list of benefits that you can enjoy by using DigSee SURE solution:
Extend the power of your enterprise resources out into the field.
Furnish your office staff with a capability of transferring the required form to the field representative directly during a meeting with a client.
Service quality improvement/Minimisation of input errors and expenses related to field data error correction.
Solution, which is always at your fingertips.
Means of regional expansion.
More safety for your field staff.
Service quality improvement due to multipurpose PALM applications.
You will get an opportunity for effective management of your field staff.
You acquire an opportunity of practically errorfree input of a large number of paper questionnaires at your office.

 

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